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We’ve received your enquiry and a member of our team will be in touch shortly.

In the meantime, keep yourself busy by browsing our latest news, hints and tips, or exploring our product ranges.

True Refrigeration.

Featured products

TCR/F

TCR/F counters are highly customisable to fit your operation and application, with a total of 552 different model permutations to choose from.

TGN

TGN’s are True’s new 2/1 Gastronorm compatible upright products, featuring the latest in energy efficient refrigeration technology.

See how we’ve helped other businesses

Refrigeration that delivers when freshness is paramount

Europe’s most recognised food chain, La Place, offers a wide variety of natural, fresh & homemade products in open kitchens.

Helping pizza chain take a bite out of the competition

Pizza Cosy was established with the goal of injecting some start-up spirit into the stagnant pizza market

Delivering Sweden’s best burger with flexible, durable and reliable refrigeration

Exciting burger concept, Jureskogs, fills the gap for customers seeking gourmet flavor with fast-food delivery.
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Frequently Asked Questions

How can I check if my product is still under warranty?
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The quickest way to check if your True product is still under warranty is to enter the serial number into My True.

It will advise of the warranty status for your product, and help put you in touch with one of our service partners if required.

Who do I call if I have a problem with a product under warranty?
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In the first instance, you should contact the distributor that sold you the product. It is their responsibility under the terms of our product warranty to make arrangements for any required service work.

If you are unable to get in touch with them, please contact us to discuss.

Where can I buy True products?
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True products are available through distributors nationwide. If you have a preferred supplier, chances are they are a True distributor already, but we can also recommend someone local to you if required. Just get in touch.

We’re available

Whether you’re looking for practical refrigeration advice or need product support, we’re always here to help. Contact us below.

+61 2 9618 9999
TrueRefAus@truemfg.com

Thoughts & Opinion

Advice 02/12/2022

The Inside Story: Why restaurant design is your secret weapon
Advice 18/11/2022

What is True Refrigeration’s 5-year warranty? 

How you can save money with True’s industry-leading warranty For over 75 years, True Refrigeration has been building quality products that are made to last.…
Advice 18/11/2022

Top 8 benefits of glass door refrigeration for your retail business

Glass door refrigeration is a great solution for any retail business, including convenience store owners and newsagents who sell food products which must be stored…

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